Context HelpIf you feel lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each page. A popup will show up. It includes in-depth information about all the actions that you can perform on the page in question. Each pop-up window opens on the very same page so that you can quickly get back to your work.
Video TutorialsWe have a rich array of how-to video clips clarifying how to use our Control Panel. They're meant for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step instructional videos.
F.A.Q.If you can't discover the solution you searching for, examine our comprehensive Frequently Asked Questions database, which comprises questions asked by real customers and offers real solutions. We periodically "revamp" our FAQ database with new entries in order to encompass all the innovations and new additions to our platform.
Ticketing SystemIf you still can't find the solution you need in the FAQ database either, you can get in touch with our excellent team of customer service technicians available 24-7-365 and eager to help you with any question. Each trouble ticket you open will be responded to within one hour (the average support ticket response time being about 20 mins), so you will not have to wait a long time to get an answer to your question.