Extensive Online Documentation in Shared Website Hosting
If you have bought your very first shared website hosting account from our company or have transferred your website over to us, you’ll get used to our services and our in-house created Hepsia Control Panel very quickly thanks to the fact that we have compiled an extensive online knowledge base where you can find all the information that you may ever need – both general info with regard to the web hosting service as a whole and more concrete info about the different functions that you can use and the complications that you may bump into. The articles are located in 2 places. The whole article archive can be accessed via the Control Panel’s Help section. You can access relevant articles about the different features in each and every Control Panel section as well. You can learn how to do practically everything, from enabling an .htaccess config file to managing a mailing list, and all the articles include detailed guides, so you’ll never get disorientated due to an unclear text. Surely, in case you have a more specific problem and you are unable to find a solution in our knowledge base, you can get in touch with our help desk staff representatives 24/7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers feature comprehensive online documentation where you will see info on all the features that our custom-built Hepsia hosting Control Panel offers, together with solutions to different questions and problems that you may experience. All configuration guides feature comprehensive specifications, so you won’t have to worry about missing something if you would like to export a database, for instance. The troubleshooting articles cover different potential causes of particular issues and the solution for each one of them, so in case you’re not able to send email messages even though you have the right SMTP server settings, for instance, you can swiftly see what the reason for this could be and repair the problem with a couple of mouse clicks in your mail client. As the Hepsia Control Panel offers quite a lot of features, you will be able to find applicable articles in each and every section. In case you’d rather examine all help articles, click on the Help link, which is located in the upper right corner of the page.