Service Uptime Guarantee in Shared Website Hosting
When you acquire a shared website hosting plan from our company, we ensure that your sites are going to be operational at least 99.9% of the time. We've virtually eradicated the web server downtime by using an innovative cloud hosting platform where different groups of web servers deal with every part of the overall service - files, databases, emails, and so forth. In that way, if there is an issue with a web server, the other web servers in the cluster will simply take over and your internet sites will not be affected whatsoever. In order to avoid any infrastructure complications, we also have diesel-powered backup generators and a number of independent Internet providers. Competent professionals check the web servers 24/7 to tackle any software problems that may appear while software and hardware firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
Using our semi-dedicated server packages, you will enjoy a 99.9% service uptime and you can now just forget about any interferences you may have experienced with other providers. Different to the majority of hosting companies, we don't handle everything on one server. As an alternative, every part of the hosting service, such as the file storage, e-mails, databases, Control Panel, stats, etc., has its own clusters of web servers. If one web server fails, the others will take over, so your internet sites will never be affected. Additionally we employ a groundbreaking load-balancing platform which ensures the ideal performance of both our servers and the websites accommodated on them. Numerous independent Internet providers and diesel-powered generators are our backup in case of an infrastructural problem, while a group of expert admins, which is available 24/7, monitors the system in case of software difficulties. With our semi-dedicated servers, your sites will be operational no matter what.
Service Uptime Guarantee in Dedicated Servers
Our dedicated packages include a 99.9% web server and network uptime guarantee and repairs and maintenance procedures are included in the other .01% of the time. We test every server extensively before we hand it over to the customer and we use new hardware components to prevent any prospect of hardware problems. Any unforeseen software problems can be resolved right away by our system administrators as they keep track of all of the machines 24/7. To prevent infrastructural issues, our data center in downtown Chicago uses powerful diesel backup generators, while the connection to the servers is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your websites are flooded, we can respond quickly and filter the unwanted traffic before it reaches your dedicated server and disrupts the proper operation of your Internet sites.