Support Channels

  • Video Tutorials
  • Video Courses

  • Learn almost instantly the guidelines on how to edit a document or transfer a database via our line of step–by–step video guides.

  • F.A.Q.
  • A F.A.Q. Section

  • We offer you a user–friendly Frequently Answered Questions section where you can easily find answers to the most commonly asked questions.

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  • Ticketing System
  • A Ticketing System

  • We are online 24 hours to reply to your technical requests. Expect a solution in max 60 minutes after you have presented your ticket.

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Types of Guidance

  • Shared Hosting Support
  • Shared Website Hosting Help & Support

  • If you have problems making use of our shared website hosting services or need to get more resources for your sites, just let us know and we’ll give you the best ideas.

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  • VPS Hosting Support
  • VPS Servers Help

  • Seeking assistance running the SolusVM administration panel? Your VPS is having problems? Just let us know, we will be all set to provide support.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user friendly and simple to use. However, if, at any time, you need help, you're able to depend on our 24/7 technical support service.
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