Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help section included in our Hosting Control Panel offers a collection of help articles and frequently asked questions. Aimed at fixing any common issue that you may come across, they are written by our support team of proficient technicians.

  • Top quality support service

  • How–To Video Clips

  • If you want to see how a task is fulfilled or how a problem is remedied, instead of just reading about it, then have a look at our selection of instructional video tutorials. They cover many different topics and will help you swiftly learn how to work with our Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7 tech support service and a 1–hour ticket response time guarantee. Our expert support engineers will be at your disposal 24–7–365 to answer your inquiries and to resolve any issue that you could possibly come across. Just send a tech support ticket from the Help section and we’ll respond extremely quickly.