Support Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Solution Warranty

  • Our customer help staff is working nonstop to take care of all of your current support tickets. Every ticket you send to us will be answered within up to sixty minutes. If your problem requires aid from an administrator, we’ll address the ticket to the person on shift and will let you know that the problem is being taken care of.

  • Top quality support service

  • Top–class Technical Assist Service

  • We offer you 24/7/365 tech assistance via a turbo–fast ticket platform incorporated into your Control Panel. You could contact us whenever you want about any of the software packages that come pre–configured on your virtual server, such as the desired OS, the server admin panel and our in–house produced Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • A detailed and regularly updated articles base is integrated into our in–house built Hosting Control Panel. It offers quick tips on how to execute all the general web site maintenance tasks. The Help section offers you extensive how–to article tutorials and step by step video guides. You can gain access to the Help zone by pressing the Help or Video buttons in the top right part of each Control Panel section.